Refund Policy
Thank you for shopping at www.earn.itrosys.com. We appreciate your business and want to ensure your satisfaction with our products. Please read our refund policy carefully before making a purchase.
1. Refund Eligibility:
- Refunds will only be issued for courses, digital books, and affiliated books purchased directly through our website.
- To be eligible for a refund, you must request it within 15 days of the original purchase date.
2. Non-Refundable Items:
- After the 15-day period, no refunds will be issued for any reason.
- Shipping and handling charges are non-refundable.
3. How to Request a Refund:
- To request a refund, please contact our customer support team at Contact Us and provide the following information:
- Your name
- Order number
- Reason for the refund request
- Refunds will be processed back to the original payment method used for the purchase.
4. Refund Processing Time:
- Once your refund request is received and approved, it may take up to 15 Days to process the refund.
- You will receive an email notification once the refund has been processed.
5. Course Completion and Refunds:
- If you have completed more than 40% of a course, you are not eligible for a refund.
- Refunds will not be issued if you have accessed or downloaded any course materials.
6. Digital and Affiliated Books:
- Refunds for digital books and affiliated books will only be issued if the files have not been accessed or downloaded.
- Once you have accessed or downloaded the files, no refunds will be provided.
7. Changes to Refund Policy:
- We reserve the right to modify or update our refund policy at any time. Any changes will be effective immediately upon posting on our website.
- It is your responsibility to review our refund policy periodically for any updates.
8. Contact Us:
- If you have any questions about our refund policy, please Contact us.
By making a purchase on our website, you acknowledge that you have read, understood, and agreed to our refund policy.
Last Updated: 17/03/2024
